Adwords Fundamentals Exam Study Guide

AdWords Fundamentals: Exam Study Guide

Introduction Welcome to the AdWords Fundamentals study guide!  This study guide is for those who want to prepare for the AdWords Fundamentals exam. It provides information about the basic and intermediate aspects of online advertising and AdWords, including the benefits of online advertising, how to set up and manage an AdWords campaign, and how to measure and optimize your campaign's performance. We recommend that you review the materials in this study guide and have on-the-job experience using AdWords to increase your chances of passing the exam.  What's included in this study guide?  Once you've completed this study guide, you'll know how AdWords works. You'll also learn about the following:   •   How online advertising and AdWords can help your clients meet their      advertising goals.  •   Google Search Network and Google Display Network campaign      creation and management.  •   How to measure ad performance and optimize campaigns.  •   Industry best practices and strategies.  About the exam   •  Time: You'll have 120 minutes to complete the exam.  • Pass rate: You need to get a score of 80% or higher to pass.  • Retake period: If you don't pass the exam, you can take it again     after 7 days. Remember, you can earn your AdWords certification by passing the Fundamentals exam and one of the other AdWords advertising exams.

About this study guide The AdWords Fundamentals study guide includes three modules with relevant information and additional study guide materials.  Throughout this study guide, you'll get information about Acme Agency, a fictitious digital advertising agency that employs 25 people and is headquartered in San Francisco. Acme manages AdWords accounts for small- and medium-size businesses located throughout the United States, and offers comprehensive marketing planning services, including advertising with AdWords. We'll use Acme and its clients to go over scenarios, examples, and tips to help you prepare for the AdWords Fundamentals exam.

What you'll learn in this module  •   The benefits of online advertising and AdWords  •   Google's advertising networks  •   How AdWords works

1.1 Benefits of online advertising and AdWords Online advertising allows you to show your ads to the people who are likely to be interested in your products and services, while filtering out folks who aren't. And you can track whether those people clicked your ads. Online advertising also gives you the opportunity to reach potential customers as they use multiple devices — desktops, laptops, tablets, and smartphones. Benefits of Google AdWords What is AdWords? An introduction to AdWords. Learn how Google's powerful online advertising tool can help you reach new customers and grow sales. Learn more about setting up your AdWords account at http://goo.gl/r2rudC Subscribe to AdWords Help on YouTube http://www.youtube.com/learnwithgoogle AdWords allows you to take advantage of the benefits of online advertising: show your ads to the right people, in the right place, and at the right time. AdWords offers several benefits, but here are the key ones: 1. Target your ads Targeting gives you the ability to show your ads to reach people with specific interests — namely, people who are interested in you products and services — and show them relevant ads. AdWords offers different ways of targeting, which we'll go over in more detail later. For now, here's a look at the choices that you have with online ads that can make your marketing campaigns even more targeted: • Keywords: Words or phrases relevant to your products and service, which are used to show your ads when customers search for those terms or visit relevant websites.

• Ad location: Show your ads on search engines, commercial sites, or personal sites. • Age, location, and language: Choose the age, geographic location, and language of your customers. • Days, times, and frequency: Show your ads during certain hours or days of the week, and determine how often your ads appear. • Devices: Your ads can appear on all types of devices, and you can fine-tune which devices your ads appear on and when. 2. Control your costs AdWords gives you control over how you spend your money. There's no minimum. And you can choose how much you spend per month, per day, and per ad. You'll only pay when someone clicks your ad. 3. Measure your success With AdWords, if someone clicked your ad, you'll know. If they clicked your ad and then did something valuable to your business -- purchased your product, downloaded your app, or phoned in an order -- you can track that, too. By seeing which ads get clicks and which ones don't, you'll also quickly see where to invest in your campaign. That, in turn, can boost the return on your investment. You can get other valuable data, including how much it costs you, on average, for advertising that leads to your customers' online purchases or phone calls. And you can also use analytical tools to learn about your customer's shopping habits -- how long, for instance, they tend to research your product before they buy. 4. Manage your campaigns AdWords also offers you tools to easily manage and monitor accounts. If you manage multiple AdWords accounts, a My Client Center (MCC) manager account is a powerful tool that could save you time. It lets you easily view and manage all of your AdWords accounts from a single location.

You can also manage your AdWords account offline with AdWords Editor, a free, downloadable desktop application that allows you to quickly and conveniently make changes to your account. With AdWords Editor, you can download your account information, edit your campaigns offline, and then upload your changes to AdWords. You can use AdWords editor to manage, edit, and view multiple accounts at the same time, copy or move items between ad groups and campaigns, and undo and redo multiple changes while editing campaigns.         Additional study materials         Learn more about advertising on AdWords.

1.2 Google's advertising networks          Scenario         As you read through this section of the study guide, think         about the following scenario:                               Acme signed a new client, Fiona, who                              makes and sells eco-friendly furniture.                              Fiona's company, Fine Furniture, will be                              launching a new line of furniture for                              children and she's asked you to develop                              a marketing plan that will increase the                              awareness of the products.                              Which of Google's advertising networks                              would you advise Fiona to show her ads                              on?  Now that you know about the benefits of online advertising and AdWords, let's take a closer look at where you can advertise.  About Google's advertising networks  With AdWords, your ads can show on one or both of Google's advertising networks: the Google Search Network and the Google Display Network. The campaign type you choose determines which of these networks your ads will appear on.

Search Network  The Search Network includes Google Search, other Google sites such as Maps and Shopping, and hundreds of non-Google search partner websites (like AOL) that show AdWords ads matched to search results.  The Search Network can help advertisers do the following:   •   Show their text ads next to Google search results  •   Reach customers actively searching for their specific product or      service  Display Network  The Display Network includes a collection of Google websites (like Google Finance, Gmail, Blogger, and YouTube), partner sites, and mobile sites and apps that show AdWords ads matched to the content on a given page.  The Display Network can help advertisers do the following:   •   Use appealing ad formats to reach a wide range of customers with      broad interests  •   Build brand awareness and customer loyalty  •   Increase engagement with customers  •   Choose more specifically where their ads can appear, and to what      type of audience       Additional study materials       • Learn more about the Google Search Network.      • Learn more about the Google Display Network.

1.3 Where your ads can appear To understand how AdWords works, you'll want to familiarize yourself with some of the key building blocks: where your ads can appear, the quality of your ads, and what you pay for them. You'll learn about each of these in this module and the ones that follow.  As you learned in a previous module, your ads can appear in different places across the web, depending on how you target your ads, to whom you choose to show them, and the types of ads you create.  Showing your ads alongside search results  To understand how your ads are shown on the Search Network, let's take a closer look at keywords.  You'll use keywords — words or phrases that describe your product or service — to target your ads. When someone searches for terms that are similar to your keywords, your ads can appear alongside or above search results on sites that are part of the Search Network. Your ad could be eligible to appear based on the similarity of your keywords to their search terms, as well as your keyword match types, which we'll explain in more detail later.

Keywords also help determine how much you pay. Each of your keywords has a maximum cost-per-click bid amount (or "max. CPC"), which specifies the maximum amount you're willing to pay each time someone clicks your ad.  Search ad formats  It's also important to think about the different types of ads that can appear on Search Network sites:   •   Text ads: The simplest and most common kind of search ad, text      ads are made up of a headline, a display URL that shows the      address of your website, and a description.  •   Ads with extensions: Ad extensions are visual enhancements to      search ads that more prominently display information about your      business, such as a phone number, location, or links to other pieces      of relevant content from deeper within your sitemap. You can add      these enhancements, which often appear in ads above search      results, manually or they can be added by our automated formatting      systems.  Showing your ads on websites across the Internet  You can also choose to show your ads to people as they browse the web. Your ads can appear on specific websites or placements that you choose, or on websites based on the targeting methods that you choose, such as keywords, placement, audiences, and topics.

Keywords can trigger your ad to show on placements, which are sites across the Internet where your ads can appear. Google automatically determines where your ads appear by matching your keywords to these placements, or you can pick specific placements yourself for greater control over where your ads appear. In addition to keywords, you can use different Display Network targeting options to show your ads to specific groups of people based on their interests, age or gender, or whether they've previously visited your website. We'll go over these options in more detail later. Display ad formats Now that you know more about how your ads can appear on the Display Network, let's look at the different ad formats that you can use. In addition to the text ads that you'll see on Google search, sites on the Display Network show other types of visually engaging ads, too. Here's a list of ad formats you can use on the Display Network: • Text ads • Image ads • Rich media ads • Video ads Example Antoine, an account planner at Acme, has started building a marketing plan for Fiona's new furniture line to help her reach customers on the Google Display Network. Here's how: • Add keywords about children's furniture, such as "bunk bed," and Fiona's ads might be automatically matched to a blog about home decor. • Identify blogs that cater to moms and children's decor that Fiona wants her ads to show on, and add these sites as placements.

Showing your ads on mobile phones  Reach potential customers as they search or visit websites on the go — researching or completing purchases on their mobile phones, for example. Here are the different places your ads can appear:   •   Text ads can appear when people search on Google and other      Search Network from their mobile devices.  •   Text, image, and video ads can appear on Display Network websites      when people visit these sites from high-end mobile device (such as      iPhones, Android devices).  Showing your ads to specific audiences  You can also show your ads to people in selected locations, who speak a certain language, or to specific groups of people.  If you have text ads, you can choose to show them to customers in an entire country, a certain geographic location, and even to customers who use names of locations in their searches. You can also target your campaigns to the languages that your potential customers speak.       Additional study materials       Learn more how AdWords works.

1.4 The quality of your ads          Scenario         As you read through this section of the study guide, think         about you'd approach the following:  Fiona wants the landing page for all of her ads to go to the homepage of Fine Furniture's website. The homepage, however, isn't very customer- friendly — it's not clear how to navigate the site, there are too many images, and some of the sales announcements are outdated. Additionally, the homepage isn't relevant to all of the ads Antoine is planning to have the agency's creative director design.  What might you tell Fiona about the importance of the landing page experience?  Understanding Quality Score and Ad Rank  Higher quality ads can lead to lower prices and better ad positions.  To give you a better understanding of how ad quality works on AdWords, we'll go over Quality Score and Ad Rank. The Quality Score reported in your account is an estimate of the quality of your ads and landing pages triggered by that keyword in auctions throughout the day. Ad Rank determines the order in which your ad shows up on the page (also known as ad position).

The components of Quality Score are expected clickthrough rate (CTR), ad relevance, and landing page experience. Each keyword gets a Quality Score on a scale from 1 to 10, where 1 is the lowest score and 10 is the highest. Why does your ad quality matter? The more relevant your ads and landing pages are to the user, the more likely it is that you'll have a higher Quality Score and benefit from having higher quality components of your Ad Rank, such as a higher ad position or lower cost-per-click (CPC). Keep in mind that Quality Score is intended to give you a general sense of the quality of your ads, but doesn't take into account any auction-time factors, such as someone's actual search terms, type of device, language preference, location, or the time of day. Ad Rank, however, does take into account auction-time factors and determines where your ad appears on the page or whether it appears at all. Every time one of your ads competes in the auction, AdWords calculates your Ad Rank using your bid amount, the components of Quality Score (expected CTR, ad relevance, and landing page experience), and the expected impact of extensions and other ad formats. Does this mean that a higher bid can always lead to a higher ad position? No. Even if your competition has higher bids than yours, you can still win a higher ad position at a lower price by using highly relevant keywords, ads, and ad extensions. Additional study materials Find out more about Quality Score and Ad Rank.

1.5 What you pay AdWords gives you control over your advertising costs and there's no minimum amount that you have to spend. Instead, you set a daily budget and choose how you'll spend your money. Choosing a bidding strategy Choosing how you'll spend your money means choosing how you'd like to bid. Try choosing a bidding strategy based on your goals, such as whether you want to focus on getting clicks, impressions, or conversions. We'll go over your bidding options in more detail later, but here's an overview of the strategies: • Cost-per-click (CPC): If you want to focus on clicks on your ads and drive traffic to your website, you'll want to use CPC bidding. • Cost-per-thousand impressions (CPM): If you want to focus on impressions — the number of times your ad shows — and increase awareness of your brand, you'll want to use CPM bidding. Note that CPM bidding is available for Display Network campaigns only. • Cost-per-acquisition (CPA): If you want to focus on conversions — which is when people take a specific action on your website after clicking one of your ads — you'll want to use CPA bidding. Setting a daily budget Your daily budget is the amount you're willing to spend each day, on average, for each ad campaign in your account. The amount is entirely up to you, and you can edit it whenever you like. When you set your bids, you set the maximum amount you're willing to pay for either 1 click on your ad, 1,000 ad impressions, or 1 conversion. Your actual costs will likely vary from auction to auction. But even though your actual costs may vary, your daily budget puts a limit on how much you can accrue in costs over the average number of days in a month (30.4). For more guidance on setting the right budgets and bids, check out this video:

How much you're charged  The final amount you're charged depends on what type of bidding strategy you choose.  If you're using CPC or CPM bidding, the actual amount you'll be charged is no more than what's needed for your ad to appear higher than the advertiser immediately below you.  If you're using CPA bidding, the actual amount you'll be charged might exceed your specific bid because the actual amount depends on factors outside of Google's control, such as changes to your website or ads, or increased competition in ad auctions. Keep in mind that our system is designed to adjust over time, so the longer you use CPA bidding, the less likely it is that your actual CPA will exceed your specific bid.          Example         Antoine advises that Fiona's ad campaign should use the CPM         bidding strategy. After Antoine explains how CPM bidding works,         Fiona wants to know how much she'll be charged.          Let's say the maximum amount Fiona wants to bid is US$2.00         and other advertisers' bids for the same ad position are US$1.50         and US$1.75. Fiona won't be charged more than what's needed         for her ads to appear higher than the advertiser bidding US$1.75.

Additional study materials  • Learn more about the basics of bidding. • Find out about setting a budget.

What you'll learn in this module •   How to choose a campaign type  •   Best practices for structuring your campaign  •   Different options for targeting your audience  •   How to choose your bid and budget  •   How to set your bids and budgets  •   Tools to use to plan your campaigns

2.1 Choosing a campaign type When you start setting up your AdWords campaign, you'll need to choose a campaign type and a campaign sub-type.  The campaign type determines things like where your ads can show to customers on Google's advertising networks, and what format they can be in, like text or video. The campaign sub-type determines how many settings and options are available to use for your campaign, or you can choose a specific campaign sub-type if you want to accomplish a specific goal with your ads, like driving more installs of your mobile app.  With these options, you can tailor your campaign to match your business goals and focus on the features most relevant to you.  Types of campaigns  Applying what you've learned in previous modules about Google's advertising network, let's take a look at the most commonly used campaign types: Search Network only, Display Network only, and Search Network with Display Select.

If you create a Search Network only campaign, your ads can appear throughout sites on the Google Search Network. This campaign type works by linking your AdWords keywords to the words or phrases someone uses to search on Google, then showing relevant text ads on search results pages.  This campaign type is useful for advertisers who want to connect with customers right when they're searching their products or services. For example, a small home repair business that earns most of its revenue from plumbing repairs might create a "Search Network only" campaign to target its ads to high-potential customers searching for plumbing services.  With a Display Network only campaign, your ads can show throughout the Google Display Network. This campaign type works by matching your ads — including text, image, rich media, and video ads — to websites and other placements, like YouTube and mobile apps, with content related to your targeting.  What kind of business might create a "Display Network only" campaign? Say you're a jewelry

store wanting to increase                                        awareness of the engagement                                        rings you sell. With a "Display                                        Network only" campaign, you                                        can reach people visiting                                        wedding-related sites, such as                                        blogs about wedding planning.                                         A Search Network with Display                                        Select campaign allows you to                                        show your ads — including text,                                        image, rich media, and video ads                                        — with search results on the                                        Google Search Network and                                        relevant placements within the                                        Display Network. With this                                        option, your budget is shared                                        across both networks.                                         Say you're a newer advertiser                                        wanting to promote your car                                        repair service. You might create a                                        "Search Network with Display                                        Select" campaign to reach                                        people in more places who are                                        seeking your services, whether                                        they're looking on Google Search                                        or checking out a car service                                        review site.  Campaign sub-types  When you create any of the above campaign types, you'll also need to choose a more specific campaign sub-type; the most common are the "Standard" or "All features" sub-types.  Here are some examples of why you might choose the "Standard" or "All features" sub-types:

•   Standard: If you prefer a simpler overview of your campaign and      feature options, consider using the "Standard" sub-type. With      "Standard" campaigns, you can use basic location and language      targeting, bidding and budget settings, and common ad extensions.      You won't be able to use the more advanced options that are      available to "All features" campaigns and described below.  •   All features: If you want to use all available campaign and feature      options, consider using the "All features" sub-type. You'll be able to      use more advanced options, such as social and experimental      settings, ad scheduling and ad delivery methods, and advanced      location options.  There are also specialized campaign sub-types you can use to reach more potential customers.  Here are some examples of why you might choose a specialized campaign sub-type:   •   Remarketing: Show text, image, or video ads to people who already      visited your website when they browse other sites on the Display      Network.  •   Ads in mobile apps: Reach the growing audience of people using      mobile phones and tablets by showing your ads in apps. Your ads      will get matched to apps through the Display Network.       Additional study materials       •   Read more about campaign types.

2.2 Structuring your campaign Before you begin creating your campaign, it's important to learn how AdWords is structured. A well-organized account can help you create effective campaigns that target the right audience and, ultimately, help you reach more of your advertising goals.  AdWords is organized into three layers: account, campaigns, ad groups.   •   Account: Your account is associated with a unique email address,      password, and billing information.  •   Campaigns: Each campaign in your account has its own budget and      settings that determine where your ads appear.  •   Ad groups: Each ad group within a campaign contains a set of      similar ads and keywords that you want to trigger your ads to show.  Structuring your campaign  With AdWords, you'll organize your account into separate campaigns, with each campaign focusing on a single business goal, such as driving traffic to your website, or offering, like a particular product or service. If your business serves several geographic areas, you might want to create a separate campaign for each location.  One effective approach is to organize your campaigns to reflect the structure of your website. This allows you to create campaigns around specific themes or products. For example, an electronics retailer might create campaigns for specific product categories, such as televisions and cameras.

You control the following at the campaign level:   •   How much you're willing to spend on clicks, impressions, or      conversions from your ads  •   Networks and geographical locations where you want your ads to      show  •   Other top-level settings that affect your ad groups  Organizing your ad groups  Each campaign contains one or more ad groups. An ad group allows you to organize your campaign into sets of ads and keywords that directly relate to each other, which can improve your Quality Score and help boost your return on investment. For Search Network campaigns, this helps you show ads that are relevant to the searches of people you're trying to reach. For campaigns targeting the Display Network, you can create relevant ads to show to customers browsing websites about similar topics.  Similar to your campaign structure, you'll want to create separate ad groups for each theme or product that you're advertising. Again, consider creating ad groups that are based on the sections or categories that appear on your website. For example, the same electronics retailer might create ad groups for sub-categories, like compact cameras and SLR cameras.

      Example     Antoine creates a Search Network campaign to drive sales of     Fiona's products, and starts researching how the campaign     should organized. He considers building out several ad groups     that are based on how Fiona's website is organized — Acme's     web designer has improved it — and the different products she     offers, such as bunk beds, chairs, and tables. Next, Antoine     starts thinking about how to reach Fiona's target audience —     mothers.  Additional study materials  • Read more about structuring your AdWords account. • Find out more about organizing your campaigns and ad groups.

2.3 Targeting your audience Showing your ads to the right customer is a key part of a successful advertising campaign that helps you reach your goals. Below, we'll review the different ways that you can use AdWords to show your ads.  Keyword targeting  As you learned in a previous module, on the Search Network, AdWords will use your keywords — words or phrases that relevant to your product or service — to show your ads to people searching for similar terms. On the Display Network, when your keyword matches a webpage's concepts or its central theme, your ad is eligible to show on that webpage (we call this an automatic placement).  You'll want to choose high quality, relevant keywords can help you reach the customers you want, when you want. We'll go over more tips on how to build a great keyword list later, but below are a few important details about keywords.  Keyword match types  You can use keyword match types to control which searches trigger your ad. Each match type, which is specified by a special symbol, will trigger your ad to show for a customer's search in different ways.  The chart below serves as an introduction to the different match types, ordered from broad to narrow.

Ads may Match       Special      Example            show on           Example type        symbol       keyword            searches that     searches Broad       none         women's hats       include           buy match                                       misspellings,     ladies                                             synonyms,         hats                                             related                                             searches, and                                             other relevant                                             variations Broad       +keyword     +women's+hats      contain the       hats for match                                       modified term     women modifier                                    (or close                                             variations, but                                             not                                             synonyms), in                                             any order Phrase      "keyword"    "women's hats"     are a phrase,     buy match                                       and close         women's                                             variations of     hats                                             that phrase Exact       [keyword]    [women's hats]     are an exact      women's match                                       term and          hats                                             close                                             variations of                                             that exact                                             term Negative    -keyword     -women             are searches      baseball match                                       without the       hats                                             term  You can use broad match, for example, to show your ad to a wide audience or you could use exact match to show your ad to specific groups of customers. In general, we typically recommend using a "broad- to-narrow" strategy — start with broad match keywords and then monitor your keywords' performance over time to make your keyword match

types more specific if you find that you are is showing for too many irrelevant variations of your keywords.  Keep in mind that you can use match types with campaigns that show ads on the Search Network. On the Display Network, keywords are treated as broad match.  Negative keywords and keyword exclusions  You can also add negative keywords for campaigns that shows ads on the Search Network or keyword exclusions for campaigns that show ads on the Display Network. Negative keywords prevent your ads from showing to people searching for those terms or visiting sites that contain those terms. When you choose negative keywords, you'll want to choose terms that are similar to your keywords, but signal that people are looking for a different product or service.  Display Network targeting  In addition to keywords, you can use different targeting methods to match your ad to places or audiences on the Display Network.  Let's take a look at three categories of targeting methods:  Contextual targeting: Match relevant site content                                       You can target based on relevant website                                      content in two ways:                                        •   Keywords: AdWords looks for sites with                                           content related to your keywords, to                                           show your ads. Your ad may also show                                           on websites that someone visits after                                           they've visited another site that is related                                           to your keywords.                                       •   Topics: Similar to keywords, this lets you                                           place your AdWords ads on website                                           pages about the topics that you choose.                                           Instead of developing a list of words or                                           phrases, you choose categories of

information, such as "Autos and                                        Vehicles."  With keywords and topics, Google selects relevant placements on the Display Network based on website content and other factors, to show your ads.  Audiences: Reach specific groups of people                                   You can target your ads based on audiences                                  in these ways:                                    •   Audiences: Depending on your                                       advertising goals, you can choose the                                       audience that best matches your                                       customers. To drive brand awareness,                                       use affinity audiences to reach TV-like                                       audiences on a broad scale. To reach                                       as many potential customers as                                       possible with an affinity for a specific                                       product area, you might try                                       adding custom affinity audiences. To                                       reach specific audiences actively                                       shopping for a product or service,                                       use in-market audiences instead.                                   •   Interest categories: This allows you to                                       reach people interested in products and                                       services similar to those your business                                       offers. When you target interest                                       categories, you can show your ad to                                       people who demonstrated specific                                       interests, regardless of whether your ad                                       correlates with the particular topic of the                                       page or app they're currently on. You'll                                       find interest category targeting                                       alongside remarketing in your account.                                   •   Remarketing: This option can help you                                       reach people who have previously

visited your website while they visit other sites on the Display Network. You'll find remarketing alongside interest categories in your account. • Demographics: This option allows you to reach people who are likely to be within the age, gender, and parental status demographic group that you choose. With audiences, you don't manually select places to show your ads. Managed placement targeting: Select specific websites and apps Managed placement targeting allows you to pick individual sites, or mobile apps where you want to show your ads. For example, if your typical customer spends a lot of time on a specific website and you want your ads to appear there, you can add it as a managed placement. Location and language targeting With location settings, you can target the geographic areas where your ads can appear. You can select entire countries (like the United States or France), individual regions or cities within a country (like the state of California or city of Paris), or certain distances around your business location (like 20 miles around San Francisco). Why use location targeting? It help you focus your advertising on the areas where you'll find the right customers, and restrict it in areas where you don't. It's a good idea to choose the region where your customers live and where your business can serve them. For example, if you run an e-commerce business in the United States that ships to certain states, you can only target those places. Or, if you own an Italian restaurant in San Francisco, you can choose to only show your ads to customers within a few miles of your restaurant.

If you're trying to communicate with customers who don't speak the same language, you can use language targeting to show your ads to customers who speak a particular language. Your ads can appear for customers who use Google products (such as Search or Gmail) and third- party websites that are part of the Display Network. Language targeting helps make sure your ads will appear on sites that are written in the language of the customers you'd like to reach. Keep in mind that our ads and keywords should be written in the language that you target — AdWords doesn't translate ads or keywords. Let's say you're an international women's apparel retailer, and you want to show your ads to Spanish-speaking customers. You can create a campaign that's targeted to the Spanish language, and show your Spanish language ads to customers with a Google interface language set to Spanish when they search for dresses. Device targeting You can also reach your customers while they're on the go by showing your ads when people are searching or visiting Display Network sites on their mobile phones with full browsers, like iPhones and Android devices. Depending on your goals, you might want to target one or multiple devices. Mobile devices with full internet browsers, such as smartphones, can display websites similar to the ones you'd see on a desktop computer and mobile optimized sites. High-end mobile devices can also host apps, which people can download from the app store in their device or from a website. This wide variety of media available on mobile devices means that you can show your ads in many different ways, and tailor your message to be compelling to customers on mobile devices.

       Example      Antoine targets Fiona's Search campaign to people in the United      States since her company doesn't offering shipping outside of      that country. Using language targeting, Antoine sets up the      campaign so that only English-speaking customers will see      Fiona's ads.  Additional study materials  •   Find out more about targeting your ads.

2.4 Setting bids and budgets          Scenario         As you read through this section, think about how you'd         approach the following:          Now that Antoine has determined where Fiona's ads will show         and to whom, he needs to think about her budget. Fiona prefers         to be conservative with her budget, but is willing to adjust it once         she sees how the campaign performs.          What's the daily budget that you'd advise Fiona to start with?         What might you tell Fiona about how a limited budget could         impact how often her ads are shown?  Once you decide which networks you want to show your ads on and who you want to show them to, you're ready to think about your budget. As you learned in a previous module, there are two things that you'll want to consider:   •   Your budget  •   Your bidding strategy  Your budget  Your daily budget is the amount that you set for each campaign to indicate how much, on average, you're willing to spend per day.                                       New AdWords advertisers might                                      want to start small — between $5                                      and $50, for example — and then                                      run their campaign for a few weeks                                      before re-evaluating. You should                                      choose a daily budget for each                                      campaign based on your

advertising goals and the general                                      amount you're comfortable with                                      spending each day.                                       If you're used to working with a                                      monthly advertising budget, you                                      can calculate the average amount                                      you might budget per day by                                      dividing your monthly budget by                                      30.4 (the average number of days                                      per month).  Here are a few things to keep in mind about your budget:   •   In general, the AdWords system will aim to show your ads as much      as possible until your daily budget is met. Because customer traffic      fluctuates from day to day, AdWords can allow up to 20% more      clicks in a day than your budget specifies. However, our system      makes sure that in a given billing period, you're never charged more      than the monthly charging limit — 30.4 multiplied by your average      daily budget amount.  •   When your average daily budget is reached, your ads will typically      stop showing for that day. You'll want to consider your campaign's      ad delivery method, which determines how quickly your ads are      shown and how long your budget lasts during a given day, when      setting your daily budget. The "Accelerated" delivery method is like      jet fuel — it uses your budget more quickly; the "Standard" delivery      method is more like a slow-burning candle — it spreads your budget      throughout the day.  Your bidding strategy  As you learned in a previous module, AdWords offers several bid strategies that are tailored to different types of campaigns. Depending on which networks your campaign is targeting, and your advertising goals, you can determine which strategy is best for you.

To refresh your memory, here are                                   the bid strategies you can choose                                   from:                                     •   Cost-per-click (CPC)                                        bidding: Use if you want to                                        drive customers to your                                        website.                                    •   Cost-per-impression (CPM)                                        bidding: Use if you want to                                        make sure that customers see                                        your message.                                    •   Cost-per-acquisition (CPA)                                        bidding: Use if you want to                                        maximize conversions on your                                        website.                                    •   Demographics: Use if you                                        want to maximize conversions                                        on your website.  You can also use more advanced strategies like bid adjustments to bid more or less competitively across devices, locations, time of day, and more, or flexible bid strategies to automatically set bids to optimize for your performance goals.  In general, the higher your bid and the more relevant your ads and keywords, the more likely your ad will show at a higher position on the page. By managing your bids, you can influence the amount of traffic your ads receive.  Click each section below to learn more about the different bidding strategies you can use.  CPC bidding  With CPC bidding, you can set a maximum amount that you're willing to pay for a click on your ad — this is a maximum cost-per-click bid, or simply "max. CPC." This bidding method can be a good value because

you pay only when a viewer is interested enough to click your ad and learn more. If you use CPC bidding, you'll have the option to use manual bidding and choose your own bid amounts or automatic bidding and let AdWords set your max. CPC bid for you to get as many clicks as possible given your overall budget. Manual bidding gives you more control over your bids — for example, you can set different bids for individual keywords or Display Network targeting methods. With automatic bidding, you don't have to spend a lot of time setting and managing your bids. When setting a max. CPC, you can figure out your bid amount based on what you know about your business and the value of a sale or customer lead. For example, if you sell US$5000 diamond rings, one new customer is probably worth more than if you sell US$0.99 packs of gum. You'll also want to use Keyword Planner to help you set CPC bids — the tool shows you how often some keywords get searched and gives you cost estimates at a glance. CPM bidding With CPM bidding, you bid for your ad based on how often it appears on the Display Network. Why use CPM bidding? If your advertising goal is to get your business' name in front of more people, for example, you might care more about ad impressions than clicks and visits to your website. When you set a CPM bid, you set the maximum amount you're willing to pay per 1,000 ad impressions (we call this "max CPM"). One thing to keep in mind is that ads with different bid types can compete for the same Display Network placements. When CPC and CPM ads compete for the same placement, the two types of ads are compared apples-to-apples on how much they're effectively willing to pay for the impression. For a CPM ad, the max CPM bid represents how much the advertiser is willing to pay for each 1000 impressions; with a CPC ad, Google estimates how many clicks the ad might receive in 1000 impressions to get the comparison. CPA bidding

CPA bidding is a bidding method that lets you tell AdWords the amount you're willing to pay for a conversion. It can help you reach customers who are likely to take action on your website. To use CPA bidding, you'll need to either set up conversion tracking, cross-account conversion tracking, or be importing data from Google Analytics. You'll also need to turn on Conversion Optimizer. Conversion Optimizer uses historical information about your campaign, and automatically finds the optimal equivalent CPC bid for your ad each time it's eligible to appear. You'll also need to set a maximum CPA bid, which is the maximum amount you'd like to pay for a conversion, or a target CPA bid, which is the average amount you'd like to pay for a conversion. We recommend using target CPA since it's easier to track your average conversion costs, and people using this option tend to get more conversions. When you set up Conversion Optimizer, we provide a recommended bid that's based on your historical performance. It's best to start with the recommended bid, then monitor your performance and adjust as necessary. Bid adjustments and flexible bid strategies Once your campaigns are up and running, you'll want to consider setting bid adjustments to gain more control over when and where your ad is shown, helping you to improve your return on investment. Bid adjustments allow you to increase or decrease every bid in your campaign to bid more or less competitively for searches across devices, locations, time of day, and more. You can also use bid adjustments for campaigns that target the Google Display Network, setting bid adjustments for specific targeting methods like topics or placements, to show your ad to the most relevant audience. How do bid adjustment works? Bid adjustments are set by percentages. Say that you know your campaign performs well on mobile devices, you can set a +20% bid adjustment, for example, for searches on mobile devices to increase your bids for mobile to try to capture all available traffic.

More advanced bidding options that you can use are flexible bid strategies, which automatically set your bids to optimize your performance based on different advertising goals. Flexible bid strategies give you automated bidding exactly when, where, and how you want it — across multiple campaigns, or within a single part of a campaign.  Here are the different types of strategies:   •   Maximize clicks: Automatically sets your bids to help you get the      most clicks within a target spend amount that you choose.  •   Target search page location: Automatically adjusts your bids to      help you get your ads to the top of the page or the first page of      search results.  •   Target cost-per-acquisition (CPA): Automatically sets your bids to      help you get as many conversions as possible, while reaching an      average cost-per-acquisition goal that you set.  •   Enhanced cost-per-click (ECPC): Automatically adjusts your      manual CPC bid up or down based on each click's likelihood to      result in a conversion.  •   Target return on ad spend (ROAS): Automatically sets your bids to      maximize your conversion value, while trying to reach an average      return on ad spend.  •   Target outranking share: Automatically raises or lowers your bids to      help your ads outrank ads from another domain.       Additional study materials       • Read more about each of your bidding options.      • Learn more about adjustments and flexible bid strategies.

2.5 Creating ad groups Now that you've organized your campaign and decided on your campaign settings, let's focus on setting up your ad groups. As a general best practice, you'll want to create a separate ad group for each theme or product that you offer. Each ad group contains a set of keywords, ads, and bids that you manage. For your Display Network campaigns, your ad groups can include other targeting methods, like demographics or remarketing lists. Now, let's take a closer look at some of the main components of ad groups for campaigns that you'll run on the Search or Display Network. Keywords Building a good keyword list can help you show your ads to the customers you want. Below are some tips for creating your keyword list. Choosing and organizing your keywords • Think like a customer: Think about the main categories of your business and the terms or phrases that would fit into each of those categories. Include terms or phrases that your customers would use to describe your product or service. • Align your keywords with your goals: If you want to get the most bang for your buck, you might want to select specific keywords that directly relate to your ad's theme. Or, if you'd prefer to reach as many people as possible, choose more general keywords. No matter how general or specific your keywords are, they should always be as relevant to your ads and website as possible. Also, keywords of two or three words (a phrase) tend to work most effectively. • Group similar keywords into themes: Follow the structure of your ad groups, and bundle similar keywords together in one ad group based on your products, services, or other categories. For your Display Network campaigns, you'll also want to make sure your keywords are related to the websites your customers visit.

Researching new keywords • Use the Keyword Planner or Display Planner: For your Search Network campaigns, you can use the Keyword Planner to get keyword ideas and related data, like the average number of times people searched for certain terms. For your Display Network campaigns, you can use the Display Planner to get keyword ideas and related data, like how many times ads could show for those ideas based on a week-long or month-long period. • Review your Search terms report: You can use the Search terms report to see what people were searching for when they saw your ad and clicked it. This information can help you identify new keywords and poorly performing ones that you'll want to remove from your keyword list. Optimizing your keywords • Use keyword match types: Keyword match types are settings for each of your keywords that give you greater control over who sees your ad. For example, you might use the phrase match type to show your ad for searches that include the exact phrase with additional words before or after. Or, you might use the exact match type to show your ad for searches that include the exact phrase without any additional words. Both the phrase match and exact match types expand to show your ad for close variations — including misspellings, singular and plural forms, and acronyms — of your keywords. • Include negative keywords: You can also use negative keywords, which prevent your ad from showing for terms that aren't relevant to your product or service. Adding negative keywords can help you reduce costs and make your ad appear only for the search terms you want. You can identify negative keywords with the Keyword Planner or Search terms report, using both to find terms that aren't relevant to what you offer. Example Antoine's started creating ad groups for Fiona's Search campaign, first building a keyword list based on what he

knows about her business, target audience, and the children's furniture industry. Here are the ad groups and keywords Antoine sets up for Fiona: Antoine chooses keywords based on terms that people might use to search for children's furniture. To start, Antoine uses keywords that are more specific and relate to the ads that he plans to create for the campaign. Antoine also uses broad match keywords — the default keyword matching option — and plans to use other keyword matching options once he gets more campaign performance data. Ads The text ads that appear alongside Google search results are just one of several ad formats you can create. Other ads format that you can use to promote your products or services include video ads, image ads, app or digital content ads, and more. Depending on the type of campaign you create, different types of ads formats and ad extensions will be available for you to use. Keep in mind that all ads go through an approval process — we want ads to be useful, varied, relevant and safe for users when serving them across the Google Network. We review your active and paused ads, keywords, and website according to our advertising policies. Types of ad formats Format Description Main benefits Text Maintain ads quickly Words only. * and easily. Reach customers when Boston's Best Bonsais they search on Google. Ad www.example.com Florist And Indoor Plant Nursery.

Spruce Up Your Desk Today! Ad Extends your ads with more Provide additional extensions information, such as additional details and contact links to your website, store information that address, or phone number. These can make your ads formats usually appear only more relevant to across the Search Network. customers. You However, location can opt to extend extensions and call your ad for mobile extensions may also appear devices differently across the Google Display than how you Network. extend your ad for tablets and Amherst Ice Cream Parlour computers. Ad www.example.com (413) 123-4567 Our specialty is pistachio. English majors, buy 1 get 1 free. 100 Dardanelles Rd, Amherst MA Image Static or interactive graphics. Showcase your Animated ads in .gif and Flash product or service format can be used. in a visual way. Reach customers on websites that partner with Google.

WAP         Create text or image ads for WAP   Connect with mobile      mobile devices.                    customers on-the-                                                go, targeting your             Note: Wireless Application         ads based on their             Protocol (WAP) is a standard for   location.             accessing information over a             wireless network for mobile             devices.  App         Drive app downloads and            Send your promotion   engagement with app promotion      customers to ads         ads.                               download your                                                app from an app

store, or include a                                               deep link directly                                               into your app.                                               Note: Ads will                                               appear only on                                               devices                                               compatible with                                               your content. Video     Video ads that show online. Run     Deliver a rich and           standalone video ads or insert      engaging           them in streaming video content.    experience to                                               customers. Reach                                               customers on                                               websites that                                               partner with                                               Google.  Product   Text ads that contain product       Encourage your Listing   features and pricing information.   customers to learn Ads       Goes to a product purchase page     about the products           on your website.                    that you sell before                                               they click to your                                               website.

Call-only      Call:(555)555-555                     Drive phone calls ads            Ad www.example.com                    to your business                Description Line 1                    with ads that                Description Line 2                    include your phone                                                      number. People                                                      can click on these                                                      ads and then call                                                      your business                                                      directly. These ads                                                      will only appear on                                                      devices that can                                                      make phone calls,                                                      and any field in                                                      these ads can be                                                      hidden to fit on                                                      smaller screens.  * Text ads might look different on the Display Network.  Types of ad extensions  Some ad extensions can be added manually and others are automated. Here's an overview of the different types of ad extensions that you can use:  Manual extensions  App extensions  Show a link below your ad text that sends people to the app store or begins downloading your app. Get started here.

Call extensions  Let people click a button to give you a phone call. Give your ad a call button.  Location extensions  Help people nearby find your nearest storefront or give you a call. Add a map pin, navigation assistance and a call option to your ad.  Amherst Ice Cream Parlour Ad www.example.com (413) 123-4567 Our specialty is pistachio. English majors, buy 1 get 1 free.     100 Dardanelles Rd, Amherst MA  Review extensions  Showcase positive, third-party reviews from reputable sources. Start adding reviews.  Mushroom Foraging Tours Ad www.example.com Find chanterelle, porcini, oyster mushrooms with a fungi guide! "So impressed. Brought home a pound of ceps." - exampleblog.com  Sitelink extensions  Add links to help people find what they're looking for. Choose your sitelinks.  Walter's Bakery for Dogs Ad www.example.com Artisanal Biscuits and Cakes. Doesn't your dog deserve it?

•   Hours  •   Specials  •   Biscuits  •   Special diets  Callout extensions  Add descriptive text to your ad to help people learn more about what you have to offer. See how callout extensions work.  Acme Electronics Ad www.example.com Shop ACME Electronics for laptops, smartphones, video games and more! Free shipping • 24-7 customer service • Price matching  Automated extensions  Consumer ratings  Show off what customers appreciate with high-quality survey data. Learn more about consumer ratings.  Example Brokerage Ad www.example.com Explore The Advantages of Our Brokerage Account Ratings: Selection 9.5/10 - Sign Up 10/10 - Fees 9/10  Previous visits  Show people if they've clicked through to your website from Google Search results before. See how previous visits work.  Aunt Lynne's Jewelry Ad www.example.com Dangly earrings, bangles, and rings. All handmade! You've visited example.com 7 times. Last visit: today

Social extensions  Show how many Google+ followers you have. Add social extensions.  Anna's Pet Supplies Ad www.example.com Variety of hamster wheels, personally chosen by Anna! Anna's Pet Supplies has 136,864 followers on Google+  Seller ratings  Show your online business ratings with your ad. Learn more about seller ratings.  Sarah's Designer Shoe Store Ad www.sarah-shoes.com 4.0 ★★★★★ rating for sarah-shoes.com Free Shipping, Free Returns on Large Selection of Discount Shoes  Creating effective ads  As you can see, your ads are the face of your products and services. Ads that are more relevant and engaging to your customers are likely to get more clicks.  Best practices for creating effective ads  Connect your ads and keywords  Include at least one of your keywords in your ad text to show potential customers that it's relevant to what they're looking for. You want make sure that your ad text is readable, however, so don't include too many keywords in your ad.  Highlight what makes you unique  Include the products, services, or offers that make your competitive, like discounts, promotions or exclusives. For example, if you offer free shipping, tell your customers that. You'll also want to consider including your brand or company name so your customers see a name they recognize.

Include a call-to-action  Whether you're selling a something or offering a service, tell people how they can buy your products or contact you. Call to actions like purchase, call today, order, or get a quote make clear what the next steps are.  Match your ad to your landing page  Look at the page that you're linking to from your ad (the landing page), and make sure that the promotions or products in your ad are included in there. You can also look for call-to-action phrases on your landing page.  Tailor your ads for mobile  People looking at mobile ads are more likely to want to know where you're located, or to call you. Create mobile-preferred ads with mobile call-to-actions like "Find nearby stores" and send people to mobile- optimized landing pages.  Use ad extensions  Show extra information about your business with ad extensions, like sitelinks, location, and call extensions. Ad extensions, which "extend" from your text ads, tend to improve your ad's visibility and can help improve the clickthrough rate (CTR) of your ads. Keep in mind that the expected CTR from ad extensions is one factor that AdWords uses to calculate your Ad Rank.  Experiment  Create three to four ads for each ad group, and use different messages for each to see which does the best. AdWords rotates ads automatically to show the best-performing ads more often.      Additional study materials      • Learn more about building an effective keyword list.     • Get tips for writing great ads.